Corporate Governance

To ensure robust oversight and institutional risk mitigation, the Board of Directors operates specialized sub-committees that review compliance metrics quarterly:

• Audit Committee: Audits accounting statements, treasury liquidity ratios, internal bookkeeping accuracy, and reviews reports from internal/external auditors to assure transparent financial representation.
• Risk Management Committee: Identifies potential credit defaults risk, liquidity spreads, operational banking exposures, and IT systems vulnerability. Coordinates mitigation frameworks with risk officers.
• Recruitment Committee: Directs human resource pipelines, management staffing policies, employee benefits, performance audits, and wage structures alignment.

In compliance with Nepal Rastra Bank regulations, RFL is committed to timely redressal of customer complaints and upholding the Right to Information Act. Customers can directly submit complaints or request institutional statistics to our designated officer:

Reliance Finance Limited actively supports sustainable development by allocating credit portfolios to environmentally friendly and socially inclusive sectors:

• Microfinance & Deprived Sector Lending: Direct credit lines extending financial resources to rural farming groups, women entrepreneurs, and low-income cottage businesses.
• Renewable Energy Support: Special credit setups for small hydropower projects, solar farm setups, biogas plants, and clean community utilities.
• Fintech Digitalization: Driving mobile banking networks and paperless teller transactions to reduce carbon footprints across operations.

We incorporate Environmental and Social Risk Management (ESRM) guidelines into our standard credit assessment workflows:

• Negative List: Strict restriction on capital deployment to industries involving deforestation, child labor, production of hazardous chemical wastes, or high carbon emission fuels.
• Positive Green Credit: Lower interest margins and processing fee waivers for purchasing electric vehicle fleets (EVs), eco-friendly agriculture equipment, solar irrigation systems, and waste recycling machineries.

Our Compliance Department monitors legal bounds, central bank circulars, statutory rules, and asset quality standards. The Chief Compliance Officer, Mr. Pradeep Guragain, conducts routine audits and reports directly to the Board's Audit Committee to maintain strict legal integrity.

The Company Secretary, Mr. Ramhari Acharya, coordinates secretarial activities, maintains shareholder rosters, schedules Board meetings and Annual General Meetings, files declarations with NEPSE and SEBON, and serves as the legal liaison for shareholder disclosures.

RFL commits at least 1% of its net annual profits towards CSR activities focusing on education, public health, disaster relief, and community welfare:

• Public Health Support: Organizing blood donation drives, funding cataract eye surgery clinics in rural villages, and donating essential medical equipment to local charity hospitals.
• Educational Grants: Providing textbooks, stationery, and scholarships to underprivileged children in public schools.
• Disaster Relief: Executing relief drives and basic food supply distributions in regions affected by floods, landslides, or earthquakes.